Business Episodes

How can you use humour to enable honest conversations around cancer?

What's coming up in Communication Untangled series 3?

How is AI transforming the ability to create fast, accurate captions? And how can you make your digital content more accessible and inclusive?

Why do the thoughts of complete strangers have so much influence over our buying decisions? And how Ryanair turn terrible reviews into a selling point

From restaurants to Netflix, the psychology of menu design and how it shapes the choices we make

Communication Untangled is the podcast which explores the tiny facets of communication which influence our behaviour – but often go unnoticed. Host Sue Keogh has been fascinated with communications her whole career. From her time crafting content with the BBC, ITV, Yahoo, AOL, and GOV.UK….to running a marketing agency in Cambridge for over 15 years…she's worked across print, digital, radio, video, social media….and she's seen how – so many times – it’s actually the minutiae of communicatio...